Allworx Business Communication Systems for Rock Hill

Business choices - you have many with DTEL. We offer on premise (server in your office) and hosted (server in the DTEL cloud) best-in-class solutions. Reach out to one of our Sales Consultants today – we’ll evaluate your existing system configuration, discuss exciting options that fit your growing business needs, and quite often discover dollar savings through a telecom audit that pays for a new system purchase over a very short period of time. Whether your business has 10 employees at a single site or 100 employees at multiple sites, traditional phones lines, VoIP lines, T1 or T1/PRI, Allworx and DTEL have a new, right-sized solution design with your budding business in mind.

Go remote! When you can communicate from anywhere, you can collaborate effectively with your peers, respond quickly to requests for information, and serve your customers more efficiently. DTEL is passionate about exceeding customer expectations. Let us show you how to break out of your office and work anywhere. Allworx Reach turns your Smartphone or tablet into an Allworx phone with voicemail, online directory and rich feature functionality. In today’s world of social distancing and work-from-home mandates, businesses like yours are turning to DTEL for guidance and direction every day – we welcome your call.  

No matter your business need, DTEL has a customized solution waiting for you!

Some of our phone partners

    INTELLIGENT SOLUTIONS

  • Whether your business has 10 employees at a single site or 100 employees at multiple sites, traditional phones lines, VoIP lines, T1 or T1/PRI, Allworx products have a solution designed with your business in mind
  • Elimination of inter-office long distance and local call charges
  • We create solutions that are ready to work out of the box. Every Allworx system comes loaded with advanced VoIP features including voicemail-to-email, presence settings with customized call routes, auto attendants, and many more – at no additional cost
  • Distribute queued calls in linear priority, round robin, longest idle and ring all styles — whatever your call center needs!
  • Dual Language Support provides voice prompts in two of three offered languages: English, Castilian Spanish and French Canadian

    BEST PRACTICE SOLUTIONS

  • When accountability is critical, record individual calls or record all calls automatically
  • Easy re-routing of calls during a natural disaster or connectivity failure
  • Measure incoming calls to specific DIDs associated with advertising campaigns
  • Bluetooth® hands-free for receiving and placing cellular calls on your Verge IP phoneBank-grade HTTPS encryption for access security
  • Private, Guest, Voice VLAN options

    VERTICAL BUSINESS SOLUTIONS

  • Distribution and logistics: Road ninjas who always need to be reached on their business numbers
  • Nursing Homes and Hospitals: Shared staffing (e.g. receptionists) across multiple sites
  • Legal: Legal professionals who need to be reachable without giving out their personal mobile number
  • Call Centers: Supervisor silent monitor, call barging and whisper enabled with a programmable button on the supervisor’s phone; call activity reports to help you track metrics that drive your business performance
  • Schools: Dual Language Support provides voice prompts in two of three offered languages: English, Castilian Spanish and French Canadian
  • Governments: Custom periodic status messages (community events) while the callers wait in the queue