Adding value – daily.
It’s part of the DTEL package.

With qualified telecom technicians across the Carolinas, DTEL is sure to meet your end-to-end infrastructure needs.  Whether you’re a large enterprise or small business, our field service engineers are experienced in providing infrastructure engineering for cable and wiring services, VOIP systems, wireless solutions, camera solutions, equipment installation, and more.

We’ve designed our systems to add value through optimizing time in the field, keeping our engineers organized and up-to-date with real-time access to accounts, contacts, tasks, and service orders.  Not only our field engineers, but our clients too have cloud-based access to generate service orders, request sales quotes, review and pay invoices, and track their assets. 

No matter your business need, DTEL has a customized solution waiting for you!

    HYBRID SOLUTIONS

  • Enjoy HD without upgrading to IP or replacing your existing cabling structures
  • Hybrid recording blending IP and analog channels
  • License Plate Recognition Management
  • Very fast fire and smoke detection

    INTELLIGENT SOLUTIONS

  • Integration between phone system, access control and cabling plant
  • Performing telecom expense management reviews in order to finance cabling upfit
  • Coordinating all of the field service operations, such as scheduling service, dispatching technicians, tracking job status, invoicing, and billing
  • Delivering products and services that connect the physical and digital worlds through video analytics

    BEST PRACTICE SOLUTIONS

  • Better manage people, processes, and technology; reduce costs, and improve our clients’ profitability
  • Our customers expect DTEL to help them achieve specific business outcomes in order to keep up with the evolution of the marketplace
  • DTEL uses a cloud-based portal which can be accessed from mobile devices while field technicians are on the job
  • Field Engineers can capture customer signatures and add pictures to service orders, such as "before" and "after" photos
  • Create, schedule, and track service orders, and assets in your online DTEL client portal

    VERTICAL BUSINESS SOLUTIONS

  • Enterprise or Small Business: Our technicians are experienced in providing infrastructure engineering for cable and wiring services, VOIP systems, wireless solutions, equipment installation, and more
  • Nursing Homes and Hospitals:  Protecting lives, buildings and assets is our aim; dedicated AES 256-bit crypto engine for secure recorded video
  • Auto Dealerships: Monitor Wall: View multiple live cameras on large screens in your surveillance center, Multi-channel decoder with single or dual-screen
  • Retail Stores:  DTEL can handle the entire job from end-to-end no matter what the scope of the job, single site or multiple locations
  • Warehouses and Factories: Built-in Intelligent Video Analytics to trigger relevant alerts and quickly retrieve data
  • Local and State Government: DTEL’s Structured Cable Systems integrate the use of video, data, and voice