DTEL - Telecom Services

DTEL is constantly working on behalf of our clients and prospects to provide solutions that allow them to optimize telecom expenditures and reinvest those savings into enhanced services. Our team of experts (more than 125 years of cumulative telecom experience) will assess the current spend profile and provider portfolio and provide solutions in a provider-neutral setting.

Sourcing- DTEL’s affiliate partnerships provide our firm with access and support from national, regional and local market-based solution providers. Whether it’s a cableco, telco, ISP, MSP or other firm, DTEL can prescribe the ideal solution for your business. Not only do we help select the best-of-breed solution, we also project-manage the deployment thus sparing the client any finger-pointing or lack of communication between participating parties.

Optimization- In today’s environment, it can be challenging to find the CapEx and OpEx needed to procure new technologies and security solutions. At no charge to the client, DTEL will assess your current expenditures in telecom, IT and wireless searching for ways to reduce those costs and reallocate the savings toward updated solutions that enhance business continuity and performance. Our team of experts will provide an analysis depicting your current disposition and produce a comparative analysis that demonstrates savings opportunities offering provider solutions without bias or commission-motivated recommendations.

Some of our telecom partners

INTELLIGENT SOLUTIONS

  • Integration between phone system, access control and cabling plant
  • Performing telecom expense management reviews in order to finance cabling upfit
  • Coordinating all of the field service operations, such as scheduling service, dispatching technicians, tracking job status, invoicing, and billing
  • Delivering products and services that connect the physical and digital worlds through video analytics

BEST PRACTICE SOLUTIONS

  • Better manage people, processes, and technology; reduce costs, and improve our clients’ profitability
  • Our customers expect DTEL to help them achieve specific business outcomes in order to keep up with the evolution of the marketplace
  • DTEL uses a cloud-based portal which can be accessed from mobile devices while field technicians are on the job
  • Field Engineers can capture customer signatures and add pictures to service orders, such as "before" and "after" photos
  • Create, schedule, and track service orders, and assets in your online DTEL client portal

VERTICAL BUSINESS SOLUTIONS

  • Enterprise or Small Business: Our technicians are experienced in providing infrastructure engineering for cable and wiring services, VOIP systems, wireless solutions, equipment installation, and more
  • Nursing Homes and Hospitals: Protecting lives, buildings and assets is our aim; dedicated AES 256-bit crypto engine for secure recorded video
  • Auto Dealerships: Monitor Wall: View multiple live cameras on large screens in your surveillance center, Multi-channel decoder with single or dual-screen
  • Retail Stores: DTEL can handle the entire job from end-to-end no matter what the scope of the job, single site or multiple locations
  • Warehouses and Factories: Built-in Intelligent Video Analytics to trigger relevant alerts and quickly retrieve data
  • Local and State Government: DTEL’s Structured Cable Systems integrate the use of video, data, and voice